Every website, WhatsApp and lead-platform enquiry answered or flagged within minutes. Set up in 48 hours, in accounts you own, one-off fee.
Reply-in-5 is a one-off set-up that sends a polite reply from your own email within minutes when someone fills in your website form. It asks for the postcode, property size and whether the clean is one-off or regular, alerts you instantly and logs the enquiry in a Google Sheet with a reply clock.
It covers written enquiries: your website form, WhatsApp Business away and greeting messages, and Bark or Checkatrade alert emails, which are starred and logged so you notice them fast. It does not answer phone calls. If missed calls are your real problem, I will tell you so and suggest a calls tool instead.
Enquiries that arrive while you are on a clean can wait hours for an answer. Research published in Harvard Business Review (2011) found firms that contacted a lead within an hour were nearly 7x more likely to qualify it. Reply-in-5 sends a helpful first reply straight away, so you can follow up properly later.
The standard install is a one-off £295. The first three cleaning companies get a founding price of £149 in return for honest feedback. Optional monthly care is £39 and can be cancelled any time. It runs on free Google tools in your own account, so there is no software bill from me.
One-off fixed prices unless marked monthly. Nothing is charged until the scope is agreed in writing.
one-off · first three cleaning companies, in return for honest feedback
one-off
one-off
cancel any time · never required
Reply-in-5 comes with two promises. It will be live and passing a test enquiry within 48 hours of you giving access, or you pay nothing. And if you decide within 30 days of handover that it is not worth it, I will remove it and refund you in full. I do not promise jobs or revenue.
Once you've given me access, I'll have Reply-in-5 live and passing a test enquiry within 48 hours. If it isn't, you pay nothing, and I'll refund anything you've paid.
If, within 30 days of handover, you decide it isn't worth it, tell me. I'll remove the script and triggers from your account (your sheet and data stay with you) and refund what you paid in full.
A number of jobs, bookings or extra revenue. I promise the system works as described.
The Reply-in-5 script passed 9 of 9 scenarios in a test harness with fictional data. It is a demo build, not a client project.
Tell me the job that eats your week. I ask a few sharp questions: which tools you use, how many enquiries or records, who needs alerting.
You get a short written scope: what gets built, what you will own, what is out of scope, the delivery date and the price.
The build happens in your accounts with the least access needed, tested first with made-up data so no real customer is affected.
We run a real test, such as a test enquiry through your own form, and you check the result yourself.
A written guide, a list of every trigger and permission, how to switch it off, and access handed back.
Describe the job in a few lines. You get a fixed-price scope, or an honest “not for me”.
Reply-in-5 is a one-off set-up that sends a polite reply from your own email within minutes when someone fills in your website form. It asks for the postcode, property size and whether the clean is one-off or regular, alerts you instantly and logs the enquiry in a Google Sheet with a reply clock.
It covers written enquiries: your website form, WhatsApp Business away and greeting messages, and Bark or Checkatrade alert emails, which are starred and logged so you notice them fast. It does not answer phone calls. If missed calls are your real problem, I will tell you so and suggest a calls tool instead.
Enquiries that arrive while you are on a clean can wait hours for an answer. Research published in Harvard Business Review (2011) found firms that contacted a lead within an hour were nearly 7x more likely to qualify it. Reply-in-5 sends a helpful first reply straight away, so you can follow up properly later.
The standard install is a one-off £295. The first three cleaning companies get a founding price of £149 in return for honest feedback. Optional monthly care is £39 and can be cancelled any time. It runs on free Google tools in your own account, so there is no software bill from me.
Yes. Free Gmail scripts can email about 100 recipients a day. Each enquiry uses two (the customer reply and your alert), so plan on roughly 50 enquiries a day. If the limit is reached, the sheet says so rather than failing silently.
Replies are written as service messages that answer the enquiry, with no offers. I include a plain-English one-pager on the UK PECR rules. It is not legal advice.
Access to the Google account and form you want to use, and your WhatsApp Business app for the away message. I only ask for the access the job needs and hand it back at the end.