Estate & letting agents

Enquiry replies and lead logging for UK estate and letting agents

Valuation requests and viewing enquiries arrive all day. A prompt, helpful reply and a clean log make sure each one reaches the right person.

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What can an agency automate first?

Website valuation requests and general enquiries are a good start. Each one gets a prompt reply from your own email asking for the postcode, whether they are selling or letting and preferred times, while the right negotiator gets an alert and the lead is logged in a shared sheet with a reply clock.

Can it handle property portal leads?

Portal lead emails can often be logged and alerted in the same way as other lead-platform alerts, but every portal formats its emails differently. Formats are confirmed on your first real leads before anything is promised. Where your CRM already handles portal leads well, it is left alone and the automation only fills the gaps.

Will it work with our CRM?

It depends on the CRM. Many accept leads by email or have an import, and some offer an API. The first step is checking what yours supports and keeping your CRM as the main record. If a connection would need a paid add-on, the cost is shown before you decide anything.

What an instant reply would ask for

A good first reply thanks the person, says when a human will be in touch and asks only for what is still missing. For estate & letting agents, that usually means:

  • Property postcode
  • Selling, letting, buying or renting
  • Preferred viewing or valuation times
  • Best contact method

Tell me what you need done

Describe the job in a few lines. You get a fixed-price scope, or an honest “not for me”.

Get a fixed quote
FAQ

Frequently asked questions

Can’t see your question? Ask it here and you’ll get a straight answer.

What can an agency automate first?

Website valuation requests and general enquiries are a good start. Each one gets a prompt reply from your own email asking for the postcode, whether they are selling or letting and preferred times, while the right negotiator gets an alert and the lead is logged in a shared sheet with a reply clock.

Can it handle property portal leads?

Portal lead emails can often be logged and alerted in the same way as other lead-platform alerts, but every portal formats its emails differently. Formats are confirmed on your first real leads before anything is promised. Where your CRM already handles portal leads well, it is left alone and the automation only fills the gaps.

Will it work with our CRM?

It depends on the CRM. Many accept leads by email or have an import, and some offer an API. The first step is checking what yours supports and keeping your CRM as the main record. If a connection would need a paid add-on, the cost is shown before you decide anything.

Do you send marketing to past applicants?

No. Marketing needs the right consent; I do not send it.

How is it priced?

Fixed quote after scoping.