Trades

Enquiry replies and lead handling for UK trades businesses

When you are on a job, enquiries wait. A short, polite reply that asks for the right details keeps them warm until you can call.

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Can Reply-in-5 work for a trades business?

Yes. The same set-up that answers cleaning enquiries can ask trades questions instead: postcode, type of job, how urgent it is and the best time to call. Replies go from your own email within minutes, you get an alert, and every enquiry is logged in your sheet. It is quoted as a fixed price.

What about missed phone calls?

Reply-in-5 handles written enquiries only: website forms, WhatsApp and lead-platform alerts. It does not answer or text back phone calls. Many trades get most leads by phone, so if that is your main problem, I will say so honestly and point you towards a calls tool rather than sell you the wrong thing.

Can it track leads from Checkatrade or MyBuilder?

It can log their alert emails into your sheet with arrival times, star them and push a phone notification through the Gmail app, so you notice them at once. The exact alert format is confirmed on your first real alert. You still reply inside the platform, as those platforms require.

What an instant reply would ask for

A good first reply thanks the person, says when a human will be in touch and asks only for what is still missing. For trades, that usually means:

  • Postcode
  • Type of job
  • How urgent it is
  • Photos welcome (by reply)
  • Best time to call

Tell me what you need done

Describe the job in a few lines. You get a fixed-price scope, or an honest “not for me”.

Get a fixed quote
FAQ

Frequently asked questions

Can’t see your question? Ask it here and you’ll get a straight answer.

Can Reply-in-5 work for a trades business?

Yes. The same set-up that answers cleaning enquiries can ask trades questions instead: postcode, type of job, how urgent it is and the best time to call. Replies go from your own email within minutes, you get an alert, and every enquiry is logged in your sheet. It is quoted as a fixed price.

What about missed phone calls?

Reply-in-5 handles written enquiries only: website forms, WhatsApp and lead-platform alerts. It does not answer or text back phone calls. Many trades get most leads by phone, so if that is your main problem, I will say so honestly and point you towards a calls tool rather than sell you the wrong thing.

Can it track leads from Checkatrade or MyBuilder?

It can log their alert emails into your sheet with arrival times, star them and push a phone notification through the Gmail app, so you notice them at once. The exact alert format is confirmed on your first real alert. You still reply inside the platform, as those platforms require.

Do I need a website?

No. It can start with WhatsApp and lead-platform alerts. A website form adds instant email replies.

Is the price the same as for cleaners?

Trades installs are quoted as a fixed price after a short chat.