E · Websites

Website enquiry assistant

Answers common questions from your own approved FAQ and collects the visitor’s name and number into a sheet you own.

How does the enquiry assistant answer questions?

It answers only from a short FAQ that you write and approve, such as opening hours, areas covered and what to include in a quote request. When a question falls outside that list, it says so and offers to take a name and number. Visitors can always choose to reach a human instead.

What does it cost to run?

That depends on your set-up. A low-cost route uses a free AI allowance on your own hosting account, while busier sites may need a paid model. Running costs are worked out and quoted before any build, they are billed to your account, and there is no monthly fee from me.

What’s included

  • Answers limited to your approved FAQ
  • Name and number captured into your sheet
  • Clear route to a human every time
  • Model and hosting costs quoted before any build

How it works

  1. Describe the task

    Tell me the job that eats your week. I ask a few sharp questions: which tools you use, how many enquiries or records, who needs alerting.

  2. Fixed-price scope

    You get a short written scope: what gets built, what you will own, what is out of scope, the delivery date and the price.

  3. Build and test with fictional data

    The build happens in your accounts with the least access needed, tested first with made-up data so no real customer is affected.

  4. Live test together

    We run a real test, such as a test enquiry through your own form, and you check the result yourself.

  5. Handover

    A written guide, a list of every trigger and permission, how to switch it off, and access handed back.

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Tell me what you need done

Describe the job in a few lines. You get a fixed-price scope, or an honest “not for me”.

Get a fixed quote
FAQ

Frequently asked questions

Can’t see your question? Ask it here and you’ll get a straight answer.

How does the enquiry assistant answer questions?

It answers only from a short FAQ that you write and approve, such as opening hours, areas covered and what to include in a quote request. When a question falls outside that list, it says so and offers to take a name and number. Visitors can always choose to reach a human instead.

What does it cost to run?

That depends on your set-up. A low-cost route uses a free AI allowance on your own hosting account, while busier sites may need a paid model. Running costs are worked out and quoted before any build, they are billed to your account, and there is no monthly fee from me.

Will it make things up?

It is set up to answer only from your approved FAQ and to hand over when unsure. You review the answers before launch.

Where do the leads go?

Into a Google Sheet you own, with an optional email alert.